We are currently working with a growing business who are focused in the finance sector who provide a service within one of the most important areas of the UK economy. They are looking to bring in a Salesforce Administrator with experience working on Service Cloud to act as their go-to person for all things Salesforce.
The role of Salesforce Administrator will be focused on the day-to-day configuration of the Salesforce platform, primarily working on Service Cloud so experience in this product is key. There is a plan on the Salesforce roadmap to implement Sales Cloud in the future as well. Another key thing for them is to have someone that automate processes for internal teams with flows, and to improve user adoption throughout the business.
Key Responsibilities:
- Daily configuration of Salesforce Service Cloud.
- Automating Salesforce processes using Flows.
- Improving user adoption.
- Stakeholder management.
- Requirements gathering.
- Salesforce training.
Experience and Qualifications:
- Must have experience with Salesforce Service Cloud.
- Comfortable building and amending Flows.
- Manage and maintain the daily configuration of Salesforce.
- Business facing to liaise with stakeholders.
- Able to provide Salesforce training to internal users.
- Salesforce Certified Administrator.
Benefits:
- Flexible Hybrid Working (1-2 office visits per week).
- Opportunity to take ownership of Salesforce.
- Work in an ever-growing industry.
